If they have needed to reduce the oil level then it is diluted with fuel. Waiting until the crankshaft seal is replaced on 06 Sept before changing the oil is risking engine wear, not that VW will care as it’s your engine.
it was a minimal amount dropped out, and all details are on the vw system, so in the event of a failure, it is all there
id rather have the oil replaced, but according to the tech, there was not the urgent need as the levels were not way up the stick, only a touch over the max