Don't quote me on it but I have seen several reports of this on the T6.1 and the T-Cross models - there is a fault somewhere that VW cannot find!
T6.1 SOS Button Fault no help I know but other reports of problem.
T6.1 SOS Button Fault no help I know but other reports of problem.
SimonMRT
New Member
Thanks i actually couldn't find many so thats why I came onto here. All the best Simon
SimonMRT
New Member
Thanks very much for the reply! All the best Simon
My T6. 1 panel van is doing the same , probably 2 or 3 times a week , had it plugged in at vw and they think it's the control module up in the roof console that's at fault but weren't sure.we're happy to order a new one in but would need the van possibly for a couple of days , that's no good to me so gonna see what develops on the forum
SWMBO’s Octavia does it as well as the 1.5tsi stutter when cold - dealers say they’ve fixed it twice but its still there!!
saitech_mh
New Member
Hi, I just had this error flash up on 20 plate Transporter T6.1 Kombi, just over 8k on the clock. ☹
My Arteon developed a fault with the telephone system - I could hear callers but they couldn't hear me. After VW stripping a lot of the car to bits it turned out to be faulty SOS module interfering with operation of system. Apparently there are lots of faulty modules all over - I believe Mercedes have recalled thousands of cars and VWs are affected too. Google search produces results. I'm hoping my 2019 T6 was built before the faulty modules became prevalent. The module can interfere with different aspects of the system not just the phone.
Less than 200 miles on the clock in my new Kombi and I just had the same message. I was on the phone - I could hear the caller, but the line was “dead” at the other end.
Stopped. Turned off. Got out. Locked up. Got back in and it still came up with same error and hands free still “silent”.
After about 5 mins, error light went out and van automatically dialled the SOS number, which I cancelled.
Phone then worked ok.
Love the Kombi - HATE all the infotainment / software issues…
I’m not quite at the stage of sending it back as not fit for purpose, but I am very very close.
Stopped. Turned off. Got out. Locked up. Got back in and it still came up with same error and hands free still “silent”.
After about 5 mins, error light went out and van automatically dialled the SOS number, which I cancelled.
Phone then worked ok.
Love the Kombi - HATE all the infotainment / software issues…
I’m not quite at the stage of sending it back as not fit for purpose, but I am very very close.
D
Deleted member 36049
Guest
I had the same issue on my T6.1 Transporter. Not quite the same mileage as yours but still <6k. Took it into VW Vans Beeston and they said there was a new part needed which is now on backorder. Am waiting for them to call it back in. All under warranty though. It's a campervan conversion too and there was no griping about that either.
My Arteon is in again with a nav system fault. This time the nav system makes a strange whining noise and then crashes and reboots. Happened 3 times in 120 mile journey. ACC and traffic signal recognition not available during down time. I’m left wondering whether there could be a more dangerous failing next time. Car has done 6k since new. I’m thinking of changing to a Toyota Camry / yes it’s boring but I might actually have a car to drive!
There's a lot to be said for simplicity. The new Grenadier won't have a built in satnav, Ineos say people prefer to use their phones! Probably a good move.
Had the same issue with my T6.1. New February gone. I wasnt half a mile from the dealer after collecting it when it started dialled out the SOS call. Cancelled it of course but did it a further 3 times on the way home. Back to dealer the next day an got the usual 'if the fault doesnt happen when its at the garage then it doesn't exist, reply.
Told it would go away. Took 4 visits in the end (and probably 60 SOS Call outs) for them to get in a replacement module and swap it out. Just a pain. And today the van is going back for its 6th visit to try and cure the 'Oil Overfill' high level issue. This will be visit number 10 in 7 months.
Told it would go away. Took 4 visits in the end (and probably 60 SOS Call outs) for them to get in a replacement module and swap it out. Just a pain. And today the van is going back for its 6th visit to try and cure the 'Oil Overfill' high level issue. This will be visit number 10 in 7 months.
That’s interesting my safety camera systems lane assist/traffic signs etc won’t calibrate & VW master tech said the SOS was throwing an error on their diagnostics at the same time.
I wonder if it’s the SOS system that’s affecting the camera module on mine??!
T6.1 Lane assist/Traffic sign recog. camera after windscreen replacement
Looking to speed up a warranty issue as local main dealer do not see many vans with this option. Basically the windscreen was replaced by Autoglass/Ins with OE screen. They can’t calibrate this system properly & neither can JCT600 VW CV. VW tech UK have said check another van/velle with the...
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