Warning ! Window fell out on T6 !!!!!!!!

[epiphany_boz]

I have just had one window fall out of my 2017 T6 for the same reason. The van spent the first 5 years on the Isle of Wight and is now on the south coast in Dorset, so coastal climates do seem to play a role in this failure, after the early reports from Cornwall. I wasn't aware of any leakage from the window prior to failure. The right hand side window fell out when I closed the sliding door (twin sliding) and, on inspection, the lower rail on the left hand window feels suspiciously 'flexible'. VW's initial response is that this failure is not covered under the bodywork warranty, although they are going to investigate further. I see that some members have had this covered outside of the main warranty. Does anyone have paperwork showing this has been covered under warranty? Thanks

 

[Higgidav]

I got absolutely nowhere with VW as they also said it was not covered under the body warranty or the all in warranty. I ended up replacing mine with a non slider OEM panel.

 

[Crazymind]

Another Horror story. I guess the Transit doesnt suffer of this issue. Probably good Ford took over.

 

[epiphany_boz]

Update... VW indicated a 30-40% "goodwill contribution" to repair costs, but materials alone are c. £1,700 (both windows) + labour. I don't have a full service history with VW dealerships, so others may get a more generous contribution but a VW repair would still be way more than aftermarket and I'd still be left with the same leaky windows. So I'll get aftermarket replacements. Can anyone recommend a good window fitter in East Dorset? I have used Revampavan previously with good results but they are fully booked for the next few weeks.

 

[johndub]

Out of interest, does anyone know of a 3rd party supplier for the non-sliding windows that matches the dimensions of the oem windows?

I wouldn't want to fit a 3rd party window that's 5mm taller than the one next to it...

(owner of a 2005 caravelle with intact windows, feeling quite surprised by it....)

 

[Lisa Peter2020]

I know that the leaky T6 side slider windows have been discussed many times but just wanted to make members aware that this can have serious consequences . My T6 2016 had a leaky passenger side rear slider from new . I took it back to the dealership who stated that the 'drain holes' get blocked and a 'paperclip could clear them' . Anyway I did this but never opened the window again although it still leaked . Fast forward to now and I took a right turn at a roundabout this afternoon and the whole side slider window completely fell out narrowly missing my wife who was fortunately sitting in the middle rear seat [ daughter in front ] Went straight to local VW dealership from where purchased and made them aware . They were just closing so they have arranged for an inspection tomorrow Friday . After a good look myself you can see that the whole bottom slider rail rusts from behind then drops which causes the slider window to fall out . Obviously this is a very severe issue with potentially catastrophic consequences ie. they are VERY HEAVY units and could probably kill an adult if at speed let alone a baby / child being carried in the back which does not bear thinking about . Thought I should let other T6 owners be aware of this as it could be that a few years down the line this happens to you . We will be contacting VW UK promptly to make them aware of this potentially lethal safety issue and will report back .

View attachment 163038

OMG I didnt know this was a thing. Same thing has happened with my T6. Bought new at end of 2019 the whole side slider window fell in and rail is rusted. My daughter is in a wheelchair and ususlly sits by that window with her mobility dog on the floor by her feet. It could have been really bad if she was sitting there at the time and we were on the motoway. Lucky it fell in when none of us were in it. Still waiting for vw to get back to us teo weeks later! Thanks for sharing this problem. I thought we were the only ones!