Lad who works with me just had this same situationInitially got a price from WBAV, booked an appointment for 3 days in advance (the price is ‘guaranteed’ for 4 days). Got a phone call day before appointment and the lady said they needed to adjust the price down by nearly £2K due to ‘market fluctuations’. So told them to cancel the appointment as that didn’t sound like much of a guarantee!
In the meantime I setup my profile on Motorway and uploaded photos as requested. Price they offered was less than 1st WBAV price but more than revised WBAV one.
Whilst waiting for the Motorway profile to be reviewed so they could enter van into next auction, I tried another WBAV valuation and it came back with the same as the original price, so I made an appointment for 1 hours time and rushed down there before the lady could phone me up again
Van was not knocked down on anything like bodywork, tyres etc, but they deducted £120 for not having an owners handbook
I also paid £24.95 to get money next day.
Third time I’ve used WBAV and went well each time.
Main dealer trade-in against a Golf I was interested in was less than lowest WBAV price by £500.
Wanted to sell his well specced 3series estate to buy his first van WBAC offered him £13,000 went to appointment tried knocking him down to £10,500 he left with no deal.
Left it a week retried at a different location again £13,000 on the web so went to appointment and they agreed the full valuation bit there hand off there and then