So I guess it's a case of your dealer sub-contracting the job out? Your contract is with the dealer hence why you've gone straight to them?@andythom188 , @DaveyB , just emailed the salesman at dealers as it forms formal notification of the issue.. He phoned me within 5 minutes and went "oh shite".. Will let me know when to take it in, to say he wasn't happy is an understatement.. He is having a chat with his boss..