I think @t0mb0 might be right with the idea of heat or movement disturbing a bad joint or a fracture. Water won't cause an electrical problem between the panel & controller, its not that good a conductor at these low voltages, but it will cause corrosion/oxidisation of any joints it gets into, and would play havoc if it got into the controller itself. But electrically, other than the corrosion/oxidisation of joints, it wont directly affect your solar, it certainly wont 'short' the panel or battery.
It is a concern that they've drilled the panel - quite apart from possible damage to the internal interconnects, it breaks the layer seals and I would imagine would void the manufacturers warranty. You'd have made a better job fitting it yourself
As an aside, nothing to do with your problem, it is possible for a clean panel to produce less than a dusty one, especially at acute angles. The dirt can scatter the light so it impacts the cells at a more efficient angle, and also tends to reduce reflection - some panels have an intentionally coarse finish for this reason. A highly-polished panel surface could reflect almost all the energy from a low sun.
Thanks for that @Phil_G.
I will have a try tomorrow to reproduce it again, but with a bit of "movement" and also "a bit of heat". If I can reproduce it again, I will record the evidence and get it straight back to the converter. I know I have already recorded the issue once today, but if I can reproduce it again (or better, reproduce it consistently), it just makes for an easier conversation with the converter.
To be fair to the converter, we are really happy with all of the conversion apart from this bit. Based on all the comments in this thread (from types of terminal connectors, drilling the panel, to the seals perishing on the cable entry points) he has not done the best job of the panel / electrics. I guess this is the risk when you get any small sized converter - they will be absolute mustard at some parts of the the conversion, and likely less good at other aspects - clearly electrics is a "less good" area for this converter, but the work inside the van is very good.
If / when i reproduce it, I will get the converter to do what I asked him to do last time, which is replace the panel and MPPT. Based on research, I decided to go for these as an upgrade:
12V solar panels charging kits for caravans, motorhomes, boats, yachts, marine
12V solar panel solar charging kits for motorhome caravan boat campervan yacht marine off-grid
www.photonicuniverse.com
Victron SmartSolar MPPT 100/20 (up to 48V) Retail - TR
The SmartSolar range from Victron Energy is the latest range with in-built Bluetooth connectivity. This controller is for 48V battery banks. Suitable for 290W (12V); 580W (24V) or 1160W (48V). (6mm2 max terminal size)
midsummerenergy.co.uk
When he fits the new panel, I will need to explicitly tell him NOT to drill through the panel for the cables routed inside the van! With that in mind, if he does not drill through the panel I assume there would be some junction box or something mounted on the roof where the cables do go through the roof? I would need to get him to use one of those I guess, whatever they are!
But job number 1, reproduce todays issue again...
Thanks.