Wait until you drive it home…! Grinning Cheshire Cat time!!!View attachment 166930
STX at -40mm (-60mm than standard van) WOW!!! How it should have left the factory.
Good work Steve's. Thank you.
So my vans in the garage for a few bits and bobs, they call me to say a spring has snapped and they the part number so they can order new in. I texted Steve at CRS who originally fitted them. he texts me back the part number. Then 5 minutes later texted to ask for my address. Then 5 minutes later texted me to say he'd put a pair of springs on a courier for me, they'd be with me in the morning and he wasn't charging me. Fantastic customer service. When people do stuff like this you just know that they do what they do because they are passionate about it.
Thank you for the reassuring comments , after seeing how some customers are treated by many suppliers on this Forum we set out to be better than them , more knowledgeable , and offer unbeatable service . so far we are doing OK ,Above and beyond, that’s why CRS have the reputation they have. Never heard a crossed word on the forum against CRS.
Well done @CRS Performance leading by example.
Thank you for the reassuring comments , after seeing how some customers are treated by many suppliers on this Forum we set out to be better than them , more knowledgeable , and offer unbeatable service . so far we are doing OK ,
We also have a new team member , who ill be introducing on our CRS thread asap .
thank you again
What makes are they . Snapping springs is a common thing but when the wrong spring is applied to the wrong application this can aggravate the breakages . The B14 rear springs . classic case of miss used parts , these are not fit for purpose in heavier vans like campers etcWow! Feels great when you see traders Looking after their business, it dos show passion and shows and gives you Hope in a world of bloody chancers.
A side my T5 snapped 2 coils after 40k miles, and my T6 1 coil after 44k miles. What’s that about? Any better products around?
You're a brave fellow.When I questioned this...
We have boxes and boxes of as new standard springs please don’t buy anyMine were coils from factory. On both T5 and T6. Max load of 7 people once for 40 miles .
I was fortunate - 2 mins behind the wheel and SWMBO approved the spend (though she did query why VW don’t do that to start with!!!)Rang Steve Friday, got in Monday (today) for H&R and Koni's replacing OEM. superb service and very quick. got there for 10am and was back home near Oxford by 1pm. The ride home was a massive difference to normal and taking on the windy roads to the village I live in was a dream to normal, no swaying about on the bends anymore. Highly recommended and a pleasure to meet the 2 Steves and James. Still trying to work out how to tell the wife how much I spent think I will lie.