I don't know if there are several heating elements in parallel - then one failed would slow down the heating?
@Robert @Dilbert
My drivers seat heating has stopped working. After quick check with resistance meter I have discovered very high resistance (few kΩ) in the drivers cushion element, backrest element was still okay (few Ω) Next thing was to carry out some research and establish faulty component part number. It...
www.t6forum.com
Anyways, measuring the current (or resistance) would give some ideas. Either a traditional multimeter, or by almighty VCDS/OBDeleven via OBD diagnostics port.