Latest update as found live chat open. Van now sat in sheerness. Hopefully be at dealer then converter by September and fingers crossed for a 70plateVW’s communication is dog crap. I’ve emailed the help email and been holding for over a week for someone from the relevant department to get back to them. No information is rubbish and not what I’d expect from VW. If Skoda did an equivalent van I’d have had it.
Argghhhh! My Caravelle is STILL not built! VW reckon it will be finished and leaving the factory around August 27th. At this rate I will be lucky if I see it before October!
Great news! Me too!Hope it all gets sorted guys
Had a call from my dealer an hour ago and I'm booked in to collect mine 1st September, exciting
Latest from VW CS today regarding my Caravelle order: It is showing as confirmed to go into build back in July but, has recently changed over to the Model Year 2021 spec so, a new build week will need to be assigned to it.
Back to square one again!
are you talking via email? A lot of us found the online chat in the evening was the most accurate updates.Lovely to see people getting their shiny new vans at last!
I think I am going to give up talking to VWCS. Having been told last week that my Caravelle needed to be allocated a new build week I have now been told that it is actually built and has arrived at the port of exit awaiting transport to the UK! Not going to jinx it any more by asking again - I will just sit back and wait for a call from the dealer.
No, I have always talked to VWCS via online chat. They have always been very helpful but after last week I wonder how accurate the information is that they provide...are you talking via email? A lot of us found the online chat in the evening was the most accurate updates.
mine came through pretty quickly after leaving the factory. I wasn't in any rush as i wanted it held for 70 plate anyway.No, I have always talked to VWCS via online chat. They have always been very helpful but after last week I wonder how accurate the information is that they provide...
No, I have always talked to VWCS via online chat. They have always been very helpful but after last week I wonder how accurate the information is that they provide...