Hi
@Chris You'll , i'm personally not willing to spend that kind of money on a Telestart kit without some firm evidence it will work. I made inquiries to Webasto on two separate occasions, both times speaking with different people on the technical support line. They assured me the auxiliary water heater fitted on our vans is an OEM version, and that their Telestart kit is most unlikely to work, basically even though it says Webasto on the part it may as well say Volkswagen. I've decided we're stuck with it as VW intended, unless anyone on this forum can provide some pretty solid advice on the procedure they followed. In hind site, the mistake was to order both heaters.
So, I use my simple workaround which works quite a treat...... basically in subzero conditions and all iced up, I start the engine 5 minutes before I drive off, stick the front defrost on, then lock with the spare key. The Webasto auxiliary heater does its thing, and rapidly heats the water coolant. Not ideal but at least it is free. The next best thing would be if someone could invent a solution that did the same as this off a remote.
In hind-site, I recommend to all people considering ordering the extra heater options... just order the auxiliary water coolant heater from the factory - you can then use it off the remote and timer and enjoy warm air from your vents as soon as you jump in and have your windscreen defrosted for you by the warm air. If you need an additional air heater (e.g. for overnight), then fit this as aftermarket, with all the whistles and bells options you require.