Discover Media Navigation software

Nigel W said:
Haha, it will be just fine....
Click to expand...

I never did manage to update as it all goes wrong when my PC wants me to go in the App store to find something to update it with.

But, in the last couple of weeks, the satnav has started displaying speed limits and warnings of traffic or roadworks ahead.
Is it using some sort of live data feed?
Also, on a recent trip to the Hebrides, the stop/start function never cut in once - It's like the van knows where it is all the time?
 
Hi, I think you are still trying to download the wrong item. On the VW website, above the map files is a data file called something like download manager. You run and install this and it will do everything for you.
It gets traffic data from the radio
 
Nigel W said:
Hi, I think you are still trying to download the wrong item. On the VW website, above the map files is a data file called something like download manager. You run and install this and it will do everything for you.
It gets traffic data from the radio
Click to expand...

I just don't see it?
I even watched a YouTube tutorial that did as you say.
I select model, discover media, bundle 1, download …. then a box pops up saying chose a programme in the Microsoft app store, and it all goes wrong?
May try it on my old Windows 7 laptop, or just give it to someone with a MacBook.
 
D7B34C4E-B4FF-4A31-B78F-5686BBF9DC55.png
PlanB said:
I just don't see it?
I even watched a YouTube tutorial that did as you say.
I select model, discover media, bundle 1, download …. then a box pops up saying chose a programme in the Microsoft app store, and it all goes wrong?
May try it on my old Windows 7 laptop, or just give it to someone with a MacBook.
Click to expand...
It looks like this
 
Had to scroll down a bit, but now see it!
You must feel you have a Chimp at the other end … thanks for your patience.
 
As its a rainy day I thought I would update my maps. I have gone through the automatic process which failed. The log is below.

I put the card back in the head-unit and now I get a Nav failure message.

When I try the update process on the PC again it says I have the current maps but I still get a failure message on the head unit.

Any suggestions gratefully received (and yes the SD card was unlocked so I don't understand why the files could not be removed).

2019-09-22T10:21:03 [Info][General] Run Map Update Service
2019-09-22T10:26:16 [Info][Download Manager] Set UI NOT_STARTED
2019-09-22T10:26:29 [Info][Download Manager] Run Download (NOT_STARTED)
2019-09-22T10:26:29 [Info][Download Manager] Set UI RUNNING_BACKUP
2019-09-22T10:26:30 [Info][Download Manager] Backupsize: 14073737221
2019-09-22T10:39:40 [Info][Download Manager] Backup complete
2019-09-22T10:39:40 [Info][Download Manager] Start Download_SL
2019-09-22T10:39:40 [Info][Download Manager] Set UI RUNNING_DOWNLOAD
2019-09-22T11:19:28 [Info][Download Manager] Download finished: SUCCESS
2019-09-22T11:19:28 [Info][Download Manager] Set UI RUNNING_MERGE
2019-09-22T11:26:14 [Info][Download Manager] Merge was successful
2019-09-22T11:26:14 [Info][Download Manager] Set UI RUNNING_CHECKSUM
2019-09-22T11:27:55 [Info][General] R:703489c392646467dc8b2e6ccf6793fc
2019-09-22T11:27:55 [Info][General] C:703489c392646467dc8b2e6ccf6793fc
2019-09-22T11:27:55 [Info][Download Manager] Vorberrechnete Prüfsumme -> 703489c392646467dc8b2e6ccf6793fc
2019-09-22T11:27:56 [Info][Download Manager] Prüfsumme Berrechnung -> 703489c392646467dc8b2e6ccf6793fc
2019-09-22T11:27:56 [Info][Download Manager] Checksum matched
2019-09-22T11:27:56 [Info][Download Manager] Set UI RUNNING_INSTALL
2019-09-22T11:32:20 [ERROR][General] Could not remove file: I:/maps/00/sds/AD/es/country.fcf
2019-09-22T11:32:20 [ERROR][General] Could not remove directory: I:/maps/00/sds/AD/es
2019-09-22T11:32:20 [ERROR][General] Could not remove file: I:/maps/00/sds/AD/spell_tree.pak
2019-09-22T11:32:20 [ERROR][General] Could not remove directory: I:/maps/00/sds/AD
2019-09-22T11:32:20 [ERROR][General] Could not remove file: I:/maps/00/sds/AL/spell_tree.pak
2019-09-22T11:32:20 [ERROR][General] Could not remove directory: I:/maps/00/sds/AL
2019-09-22T11:32:20 [ERROR][General] Could not remove file: I:/maps/00/sds/AT/de/country.fcf
2019-09-22T11:32:20 [ERROR][General] Could not remove directory: I:/maps/00/sds/AT/de
2019-09-22T11:32:20 [ERROR][General] Could not remove file: I:/maps/00/sds/AT/spell_tree.pak
2019-09-22T11:32:20 [ERROR][General] Could not remove directory: I:/maps/00/sds/AT
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BA/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BA
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BE/de/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BE/de
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BE/fr/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BE/fr
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BE/nl/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BE/nl
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BE/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BE
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BG/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BG
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/BY/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/BY
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CH/de/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CH/de
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CH/fr/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CH/fr
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CH/it/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CH/it
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CH/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CH
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CZ/cs/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CZ/cs
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/CZ/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/CZ
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/DE/de/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/DE/de
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/DE/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/DE
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/DK/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/DK
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/EE/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/EE
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/ES/es/country.fcf
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/ES/es
2019-09-22T11:32:21 [ERROR][General] Could not remove file: I:/maps/00/sds/ES/spell_tree.pak
2019-09-22T11:32:21 [ERROR][General] Could not remove directory: I:/maps/00/sds/ES
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/FI/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/FI
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/FR/fr/country.fcf
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/FR/fr
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/FR/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/FR
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/GB/en/country.fcf
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/GB/en
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/GB/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/GB
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/GI/en/country.fcf
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/GI/en
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/GI/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/GI
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/GR/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/GR
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/HR/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/HR
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/HU/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/HU
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/IE/en/country.fcf
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/IE/en
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/IE/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/IE
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/IS/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/IS
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/IT/it/country.fcf
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/IT/it
2019-09-22T11:32:22 [ERROR][General] Could not remove file: I:/maps/00/sds/IT/spell_tree.pak
2019-09-22T11:32:22 [ERROR][General] Could not remove directory: I:/maps/00/sds/IT
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LI/de/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LI/de
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LI/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LI
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LT/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LT
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LU/de/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LU/de
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LU/fr/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LU/fr
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LU/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LU
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/LV/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/LV
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/MC/fr/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/MC/fr
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/MC/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/MC
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/MD/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/MD
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/ME/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/ME
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/MK/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/MK
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/MT/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/MT
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/NL/nl/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/NL/nl
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/NL/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/NL
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/NO/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/NO
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/PL/pl/country.fcf
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/PL/pl
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/PL/spell_tree.pak
2019-09-22T11:32:23 [ERROR][General] Could not remove directory: I:/maps/00/sds/PL
2019-09-22T11:32:23 [ERROR][General] Could not remove file: I:/maps/00/sds/PT/pt/country.fcf
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/PT/pt
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/PT/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/PT
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/RO/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/RO
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/RS/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/RS
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SE/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SE/sv/country.fcf
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SE/sv
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SE
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SI/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SI
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SK/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SK
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SM/it/country.fcf
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SM/it
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/SM/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/SM
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/UA/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/UA
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/VA/it/country.fcf
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/VA/it
2019-09-22T11:32:24 [ERROR][General] Could not remove file: I:/maps/00/sds/VA/spell_tree.pak
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds/VA
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00/sds
2019-09-22T11:32:24 [ERROR][General] Could not remove directory: I:/maps/00
2019-09-22T11:32:25 [ERROR][General] Could not remove directory: I:/maps
2019-09-22T11:50:39 [ERROR][General] 7z: can not open output file: I:/maps/00/sds/AD/es/country.fcf
2019-09-22T11:50:39 [ERROR][Download Manager] Installation failed: EXTRACTOR_RESULT_FILEORFOLDER_ERROR
 
After 3 failed attempts, I took my laptop and SD card to my mates today to find out exactly how I could be getting it wrong?

It took him no time to see the problem;

My new laptop doesn't have an SD slot, so I have been putting the card in the same USB plug in thing that I use for photos.
The installer is looking for an SD card and not a USB.
Anyway, he did it with a stick thing & said use your old Dell XPS laptop next time.
 
Just concluding what my issue was, so it may help someone else having problems!
Windows 10 on a 2019 Lenovo by the way … not some shonky old desktop running Vista.
All updated just fine now by the way.
 
VW seems to have release a map update recently.

In case anyone missed it here is a link.

My working method for updating is: On a Windows based PC delete the "maps" folder on the SC card with all contents followed by unpacking the new map set to the root of the SD card to match that structure.
 
Last edited:
Hi all,

it's been nearly a year since I updated the sd card for the sat nav.

I tried an update this morning on the laptop but the programme says I have the latest version.. if it really a year old or when was the last update? I can't find a link to the update list.

Thanks
 
www.t6forum.com

Map Software Update - How We Did It -

Map software update - How We Did it - This is a joint effort and this post has info from a few threads pulled into one source for future reference, including direct links to maps. ******************************************************************* credits: @mmi @Dellmassive @Pauly @Nigel W...
www.t6forum.com www.t6forum.com
 
great thank you, i tried several times via vw care start but it refuses to acknowledge the new maps so i am trying the manual download now
 
Looking to get the latest maps on the Sat Nav...do I need to get a new one or just get this one updated? I have the Discover Media option.
Cheers guys.
 
You can update what you have....


www.t6forum.com

Map Software Update - How We Did It -

Map software update - How We Did it - This is a joint effort and this post has info from a few threads pulled into one source for future reference, including direct links to maps. ******************************************************************* credits: @mmi @Dellmassive @Pauly @Nigel W...
www.t6forum.com www.t6forum.com


.
 
Hi,

I just went onto the VW website to see if an update to the navigation data was available. The website states "Discover Navigation and Discover Navigation Pro touch-screen navigation/radio systems include free lifetime navigation software updates". The other option stated is to purchase an updated CD Card, obviously not free!

The page to download the data for free, in order to update the SD card, is no longer available.

I had an online chat with VW about this and I was told this is now done through WeConnect. I find that hard to believe as the update method requires the SD Card to be updated.

Has anyone else come across this?
 
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