Discover Media Navigation software

[Skyliner33]

I think now the maps on the VW site are the fresh ones. I checked (manual update) the maps on December 16th, 2018, and then the main package for Europe was still the old one (on website still time stamp 04/03/18). Now the packages are different ones.

Even manual download seemed to struggle a bit yestrerday. It didn't start right away - cancelling "stucked" download and restarting it again worked for me. Of cource, the culprit might have been my computer setup (Windows 10, Firefox browser).

Anyways, all fine now by manual download and using OEM VW SD card. No success with third party SD cards (as documented by VW in the last chapter of update instructions). Well, except seems that my POI's are gone - even though they are not on the SD card... I think. Need to look into that...



Here is the version information of new 13.3 Gbyte package European Countries – Bundle 1 (on top left on VW site) - first three lines. On the headunit NAV->Settings->Version Information
View attachment 34373

Possibly checking the date of main directory on your SD card using a computer) will tell the same:
Maps-directory of old package has date of 19-Jan-2018.
The new maps-directory has date 10-July-2018 (although on the website the package has date stamp of 1-Oct-2018).

Is this the one you downloaded? I assumed 10/1/18 is the 10th Jan 18 as mentioned earlier. Did you just download it and unzip it onto the SD card? I wish I could input full postcodes instead of just the first 4 digits. Im sure it would be easy for VW to do.

 

[mmi]

Is this the one you downloaded? I assumed 10/1/18 is the 10th Jan 18 as mentioned earlier. Did you just download it and unzip it onto the SD card? I wish I could input full postcodes instead of just the first 4 digits. Im sure it would be easy for VW to do.

View attachment 34374

Yes, exactly that one. The downloaded file is DiscoverMedia2_EU_AS_1115_V10.7z. I know the these date/month markings are confusing, especially when used by foreigners . But indeed this "10/1/18" was not there two weeks ago. Unzipped top directories have dates of July 10th 2018, so I'm assuming the stated date can't be January.

And yes, downloaded, unzipped on computer, then copied to SD card. Just a note - copied maps-directory (+subdirectories) into the root of SD card. Have a look on your current SD card how the file structure is - the maps-directory in the root of the SD card.

Directly unzipping to SD card might create an extra top level directory (as below DiscoverMedia2_EU_AS_1115_V10) - at least that's what 7-zip program does by default.

 

[Skyliner33]

I've tried downloading, but when try to open the downloaded file I get this error message. (Same thing with 3 different downloads)

 

[mmi]

I've tried downloading, but when try to open the downloaded file I get this error message. (Same thing with 3 different downloads)

View attachment 34472

Looks like your computer/software doesn't recognize the package format correctly or possibly at all. The "7z" -format (7-zip) is not the most common format and I think it's not native format neither on Windows or on Mac.
Yours look like a Mac? There is a note in VW documentation, so looks more complicated than in Windows environment. I hope someone with Mac knowledge soon signs in to help us out.

Just to verify your download, the big (top left Bundle 1) file should have size of 13 447 612 201 bytes.
The file name is: DiscoverMedia2_EU_AS_1115_V10.7z

 

[Nigel W]

Hi, there are two ways to do the update, the first is to use the DiscoverCare package which you can download from the VW site - this does everything for you including making a backup
However if you want to do manually then, on a Mac, you will need to unzip the map download which is in a strange format called 7-zip.
There are several free apps available on the App Store and the one I use is called ‘The Unarchiver’ just remember to set it to unzip to a new file on your desktop not to the SD card.
The second issue you may, or may not get, is when installed the display has garbled street names or is just a bit strange. In this case download another free app called ‘DotCleaner’ this will clean up the download but I have never had to do this so not sure how often this problem occurs.
Hope this helps

 

[Skyliner33]

I've tried the DiscoverCare package but myself and some others seem to be getting errors. (I am on mac)

Thats sounds a bit tricky, but I might give it a go tomorrow.

 

[Nigel W]

I would wait for a few days, I suspect the VW server has had a wobble over the holidays and all the techs are on holiday. When they eventually get back to work and they press the Ctl/alt/del keys and reboot it will probably sort itself out.
If you do decide to do the map download/unzip route it really is very easy, just make sure you unzip to a new folder on your desktop and then copy that over to the SD card.
Hope all goes well

 

[Skyliner33]

Looks like your computer/software doesn't recognize the package format correctly or possibly at all. The "7z" -format (7-zip) is not the most common format and I think it's not native format neither on Windows or on Mac.
Yours look like a Mac? There is a note in VW documentation, so looks more complicated than in Windows environment. I hope someone with Mac knowledge soon signs in to help us out.
View attachment 34473
Just to verify your download, the big (top left Bundle 1) file should have size of 13 447 612 201 bytes.
The file name is: DiscoverMedia2_EU_AS_1115_V10.7z

I already have Suffit Expander app on my macbook. It should work on 7-zip files. However it is coming up with the above error.That is the same filename I have downloaded.

 

[Dellmassive]

Just downloaded the Bundle 1 update, 13Gig file to the desktop PC (win10), (all seemed to work ok)

then unzipped it with winrar, which gave me the unzipped Map folder.

next i took the VW SD map card out and plugged it into my USB3 SDCard reader . . . . (make sure the LOCK switch is not enabled)

Some SDcard reader dont like USB3 or Hubs, so if your having trouble, plug i direct into a usb2 port, or try a different port)




next running freefilesync i compared both the existing SD card and the new download.



.

it shows that most files were updated, so i started the copy and replaced the existing map folder with the new map folder.



it took 25mins to copy over . . . .

these screens show the versions.

 

[mmi]

I already have Suffit Expander app on my macbook. It should work on 7-zip files. However it is coming up with the above error.That is the same filename I have downloaded.

Tried to find the StuffIt Expander for Windows for a try – seems that there is only an ancient version 2011 15.0.1.17 for Windows – which didn’t support 7z-format . True, the genuine Mac version should work on these...

Had a chat with a Mac geek – he also recommended “The Unarchiver” for the job as @Nigel W earlier.

 

[Skyliner33]

Just to confirm, suffit expander will not unzip this file an a man. However I downloaded "The Unarchiver" and this has successfully unzipped the file.

Im now in the process of backing up the maps folder from the VW card and will then copy the extracted new maps folder. Hopefully this should work now.

@Dellmassive great instructional thread, Im sure that will help loads of people. Maybe you could add for mac users to extract with The Unarchiver.

 

[Dellmassive]

Just to confirm, suffit expander will not unzip this file an a man. However I downloaded "The Unarchiver" and this has successfully unzipped the file.

Im now in the process of backing up the maps folder from the VW card and will then copy the extracted new maps folder. Hopefully this should work now.

@Dellmassive great instructional thread, Im sure that will help loads of people. Maybe you could add for mac users to extract with The Unarchiver.

Thank you and will do. =]

 

[BeePee]

I've tried it a few times now and it keeps coming back as having an error after the download, back-up and installation.

Can I drop the file on the card manually ?

All above is kinda gibberish to me........

 

[Dellmassive]

I've tried it a few times now and it keeps coming back as having an error after the download, back-up and installation.

Can I drop the file on the card manually ?

All above is kinda gibberish to me........

Yes you can..

Download, unzip, copy to OEM card so the file structure is the same.


We made a guide here >
Map Software Update - How We Did It -
Map Software Update - How We Did It -


.

 

[PlanB]

I'm sure it's been asked a thousand times, but I'd like to know how to update my Satnav as it says 2016 when it fires up.
I was hoping it could be done via the house wifi, but had no joy .. it could never just be that simple!

 

[Nigel W]

I'm sure it's been asked a thousand times, but I'd like to know how to update my Satnav as it says 2016 when it fires up.
I was hoping it could be done via the house wifi, but had no joy .. it could never just be that simple!

Download the software you need from the link below, take the SD card out of the VW satnav and put into your PC/Mac and follow the instructions.
Takes hours and hours so be patient -
Volkswagen Map & Softwareupdates

 

[PlanB]

Download the software you need from the link below, take the SD card out of the VW satnav and put into your PC/Mac and follow the instructions.
Takes hours and hours so be patient -
Volkswagen Map & Softwareupdates

Brilliant - Thankyou!

 

[PlanB]

Download the software you need from the link below, take the SD card out of the VW satnav and put into your PC/Mac and follow the instructions.
Takes hours and hours so be patient -
Volkswagen Map & Softwareupdates

The update went badly as is usually the case!

Went for the smallest download which took an hour and a half.
Once complete I was asked to choose an app to complete the task.
BreesZip was the first free option in the "store" and downloaded.

Lots of wizzy fan action then took place … then nothing?

No download in BreesZip and original Windows download "moved or deleted"

Put SD card back in van and says build date 2016.

Thats's me done until the long nights now … first Sunday off this month & better things to do!

 

[Nigel W]

The update went badly as is usually the case!

Went for the smallest download which took an hour and a half.
Once complete I was asked to choose an app to complete the task.
BreesZip was the first free option in the "store" and downloaded.

Lots of wizzy fan action then took place … then nothing?

No download in BreesZip and original Windows download "moved or deleted"

Put SD card back in van and says build date 2016.

Thats's me done until the long nights now … first Sunday off this month & better things to do!

It sounds like you have tried to do it the ‘long way’ by downloading a map then doing the instal manually. Can I suggest you download, from the same site, the download manager (called data base update) which will do everything for you. Not promising it will work but......

 

[oldiebut goodie]

Just left mine to do its own thing overnight, lo and behold looked this morning all finished and updated. No need for any program to unzip anything - all done by the database update manager. 7 1/2 hours according to the log:

2019-07-27T19:28:18 [Info][Download Manager] Set UI NOT_STARTED
2019-07-27T19:28:40 [Info][Download Manager] Run Download (NOT_STARTED)
2019-07-27T19:28:40 [Info][Download Manager] Set UI RUNNING_BACKUP
2019-07-27T19:30:39 [Info][Download Manager] Backupsize: 13521369477
2019-07-27T23:29:44 [Info][Download Manager] Backup complete
2019-07-27T23:29:44 [Info][Download Manager] Start Download_SL
2019-07-27T23:29:44 [Info][Download Manager] Set UI RUNNING_DOWNLOAD
2019-07-28T01:33:25 [Info][Download Manager] Download finished: SUCCESS
2019-07-28T01:33:25 [Info][Download Manager] Set UI RUNNING_MERGE
2019-07-28T01:35:56 [Info][Download Manager] Merge was successful
2019-07-28T01:35:56 [Info][Download Manager] Set UI RUNNING_CHECKSUM
2019-07-28T01:36:24 [Info][General] R:703489c392646467dc8b2e6ccf6793fc
2019-07-28T01:36:24 [Info][General] C:703489c392646467dc8b2e6ccf6793fc
2019-07-28T01:36:24 [Info][Download Manager] Vorberrechnete Prüfsumme -> 703489c392646467dc8b2e6ccf6793fc
2019-07-28T01:36:24 [Info][Download Manager] Prüfsumme Berrechnung -> 703489c392646467dc8b2e6ccf6793fc
2019-07-28T01:36:24 [Info][Download Manager] Checksum matched
2019-07-28T01:36:24 [Info][Download Manager] Set UI RUNNING_INSTALL
2019-07-28T03:51:52 [Info][Download Manager] Installation was successful
2019-07-28T03:51:52 [Info][Download Manager] Set UI FINISHED
2019-07-28T03:51:52 [Info][Download Manager] Download and Installation was successful
2019-07-28T12:45:44 [Info][General] COSSessionEventFilter: WM_CLOSE
2019-07-28T12:45:44 [Info][General] CMapUpdaterWindow: got closeEvent