Hopefully mine is more helpful
Yeah, it is to me.
Mine's also a 102. I set off at the weekend from Devon around 10am where it had got down to a couple below freezing. About 60 miles into the journey (now around +5c) my engine warning light came on. This is the 3rd time it's happened in 12 months. On 2 occasions low temps were prevalent. The 3rd was in the summer.
On the 1st occasion the van was up in Hull and I needed to get it back to a garage nearer my home down south. I called the AA and they said it was an ad-blue fault and cleared the codes. When I took it to the VW garage they said they couldn't do anything because the codes had been cleared. They reckoned they had had to put 10 litres of ad-blue in the van despite me putting 10 litres in two month's previously and had only done several hundred miles since.
The second occasion (same fault) they did a software change. All seemed good until the weekend when the light came on again.
The garage can't take the van for another couple of weeks so I don't know what the outcome will be. I may just call VW Assist and get them out. They can then contact the garage and get me a queue jump.
I really don't need this happening every 3 or 4 months, especially as it's out of warranty in September.