Was that Chelmsford? Only taken ours there for the 1st service and wasn't too impressed.
Yes, it was.
I booked online about 3 weeks ago and chose an 8am while u wait appointment. Had email confirmation.
Had a call about a week ago confirming appointment. Asked how long and was told 2-3 hours for the minor service and the mot.
Had a call yesterday morning confirming appointment and was told 3 hours. I said that was still OK.
Then about an hour later got another call to say they had another MOT booked at the same time and only had one ramp. Could I come at 9am instead.
No, I replied as that would mean I wouldn’t be able to get back to Southend for 12 as had another appointment and not my issue your system has double booked. Oh, she said, went away to check and came back with 8am again
.
Got there at 7:50 this morning and was told 3-4 hours to which I replied, no I was told 3 hours max and have another appointment. Oh she said and said she would call when done.
9:15 had a call to say passed mot and then about 10:30 to say all done so took 2.5 hours. I’d looked at every van for sale, walked to M&S food hall and looked at the 4x4s on the forecourt next door, plus had a nice chat about all the cars, vans and motorbikes we’d owned with another customer also waiting.
Apart from all this kerfulfle the jobs been done, no advisories, they were polite enough and I’m on my way again.