Thanks for this, my Caddy is currently in the dealer for the 6th time for the emissions light coming on.Hi Folks, new to the forum. I bought a 2018 registered TO SWB KOMBI van two weeks ago. Within days I noticed the adblu reading in the instrument panel appeared not to change. Stuck on 4.5k miles. I drove down south 400 mile journey and the engine exhaust system warning light came on. Call VW assistance and their chappy fixed the engine exhaust issue, software error. I asked about the Adblu and he said the same software fix he applied should fix this as well. It's a common well known fault, in Germany there was a soft recall i.e. it gets fixed when you take your van in for a service. I've taken my van back to the dealer since the Adblu reading has not changed still fixed on 4,500 miles. Interestingly I have a data plug from my old Passat that I have connected and the app is reading 2,676 miles. This indicate s definite software issue. The dealer has ordered a new Adblu pump as their diagnostics come up blank. I'll keep you posted on outcome.
Thanks for this, my Caddy is currently in the dealer for the 6th time for the emissions light coming on.
I dont think they have a clue what they are doing!
The update with the free refills is not a fix for the false reading AdBlue sensor, it's an emissions fix where the emissions are too high during regeneration, so the software fix is to inject lots more AdBlue during regeneration and hence more used over the life of the vehicle. so the free refills are compensation.I second this comment. They will try to fob you off with any excuse. Thing is it's all down to software nowadays and VW know there is an underlying issue. I forgot to mention the VW assistance chap issued me with a piece of paper that entitles to 8 free Adblu refills. It's VW's way of saying we have an issue but no fix at the moment instead of having s general recall. They will not admit liability. I'd prefer honesty, modern engineering is technical and with more and more emissions regulations coming out I understand there will be teething problems, don't hide it. Be honest
This makes a lot of sense!!! As I told my dealer yesterday the emissions control lamp comes on when I am doing long journeys!! And not on short ones. Ie when the van is doing a regen!The update with the free refills is not a fix for the false reading AdBlue sensor, it's an emissions fix where the emissions are too high during regeneration, so the software fix is to inject lots more AdBlue during regeneration and hence more used over the life of the vehicle. so the free refills are compensation.
I would strongly push back on this as a ridiculous excuse to cover their failing so that they don't try and use this to not pay for the fix.I was told that I put in the wrong type of Adblue! Which I brought from BP Really!!!
I did ,apparently mine was 36% urea and it should be 32% urea they have never seen readings so high!!I would strongly push back on this as a ridiculous excuse to cover their failing so that they don't try and use this to not pay for the fix.
Simply ask them "What other" AdBlue do think I used?"
does it only need siphoning out Dellmassive?, and then will it unclog / recalibrate?
Have you got this year an engine software update?I, ahem, slightly overfilled my adblue.
Got the dreaded yellow adblue light with the spanner and 650 miles until it wouldn’t start.
I, ahem, slightly overfilled my adblue.
Got the dreaded yellow adblue light with the spanner and 650 miles until it wouldn’t start.
Called VW assist. Read the level as 13.3 litres (tank is 13 litre). He siphoned out half a litre, so taking it to 12.8litre, and tried to reset the error. No joy. Siphoned out another two litres, again no joy. The sensor said there was still 13.3 litres in the tank. He reckoned the sensor was goosed. He also said that the only way it would recalibrate would be with VAG-COM.
Tried Carista. Nothing. Tried removing the battery. Nothing.
Did some driving, and after quite a few miles, the van was asking for 0.75gal-0.75gal, but was still in error mode, and with 600 miles left.
My thoughts were that the sensor must have been working if it knew it wanted adblue.
Put 0.75gal in, and the van acknowledged it, by not asking for adblue (still with the error, and 600 miles left).
Needed to get it to recalibrate, so been driving it each evening to clock up some miles. Dropped to 550 miles tonight......
And... recalibrated itself while I was driving to 5000 miles (full tank) and the error light disappeared!
Excellent! I can cancel the VW booking, and book me a camp site!
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